100% Secure Payment
Can I safely use my credit card on the website?
Yes, payments are fully secured via SSL encryption. To complete your order with a credit or debit card, the CVV code (on the back of your card) is required, ensuring a safe transaction.
What payment methods are available?
We accept the following methods: Carte Bleue, VISA, MasterCard, and PayPal.
Why was my credit card payment declined?
Your card may be declined for several reasons:
- Your card may be expired – please check the expiration date.
- You may have exceeded your spending limit – contact your bank for confirmation.
- Incorrect data may have been entered – double-check all fields are filled out properly.
Can I receive an invoice in my company’s name?
Yes. Just select the "COMPANY" option when entering your personal information and provide the requested business details.
What if I was charged twice for the same order?
In most cases, the second charge is just a temporary authorization, not an actual payment. We recommend checking with your bank. Our customer service is also available to assist you if needed.